Privacy Policy for Bodeno.

Effective Date:  16th November 2024
Last Updated:   16th November 2024

Bodeno values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your

information when you visit our website, purchase our products, or otherwise interact with us.

If you have any questions about this privacy policy or how we handle your data, please contact us:

• Address:   Marbella, Malaga, Spain
• Email:        [email protected]
• Phone:      +34 603 99 38 12

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data We Collect

We may collect the following categories of personal data:

1. Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.
2. Technical Information: IP address, browser type, device type, and browsing behaviour on our website.
3. Communication Information: Any data you provide when contacting us via email, phone, or contact forms.

2. How We Use Your Data

We use your personal data for the following purposes:

• To process and fulfil your orders.
• To manage your account and provide customer support.
• To communicate promotional offers, updates, or news (only with your consent).
• To analyse website performance and improve our services.
• To comply with legal obligations.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., subscribing to newsletters).
• Contractual Necessity: To fulfil our obligations when you place an order.
• Legal Obligations: To comply with applicable laws.
• Legitimate Interests: For fraud prevention, website improvement, and customer service.

4. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

• Service Providers: Such as payment processors, shipping companies, and IT service providers.
• Legal Authorities: If required by law or to protect our legal rights.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

1. Access: Request a copy of the personal data we hold about you.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Deletion: Request deletion of your personal data, subject to legal obligations.
4. Restriction: Request to limit processing of your data.
5. Data Portability: Receive your data in a structured, commonly used format.
6. Objection: Object to processing based on legitimate interests or direct marketing.

To exercise your rights, contact us at [email protected]. We will respond within one month.

6. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings. 

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

8. Security

We implement technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards.

11. Updates to This Privacy Policy

We may update this privacy policy to reflect changes in laws or our practices. The updated version will be posted on our website with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email:        [email protected]
• Phone:      +34 603 99 38 12
• Address:   Marbella, Malaga, Spain

Your use of our website constitutes acceptance of this privacy policy.